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Terms & Conditions

By using our platform, you agree to be bound by these terms and conditions. If you do not agree with any part of the Agreement, please do not use our platform.

To use our platform, you must:

  1. Be at least 18 years old;
  2. Have a valid email address;
  3. Not be under any self-exclusion or venue exclusion restrictions;

Additionally, some features may require verification of your identity and age.

Our platform is designed for users aged 18 or above. If you are not at least 18 years old, please do not use our platform.

Certain features on our platform may only be available in specific countries or regions. Please check the website's country restrictions before using the service.

To create an account with us, you must:

  1. Provide accurate and complete information;
  2. Create a unique username and password;
  3. Verify your email address;

Please note that one account per user is allowed.

If we suspect multiple accounts belonging to the same individual, we reserve the right to suspend or close any such accounts.

To ensure compliance with regulatory requirements and prevent money laundering, we may request verification of your identity. This will include providing documents and information confirming your name, age, and address.

You are responsible for maintaining accurate and up-to-date account information.

You agree to keep your login credentials confidential and secure them from unauthorized access. You must also notify us immediately if you suspect any suspicious activity on your account.

Please select a strong, unique password that is difficult to guess. If you lose or forget your password, please contact our support team for assistance.

We reserve the right to restrict access or close accounts of users engaging in any of the following:

  1. Cheating, colluding, or other forms of unfair gameplay;
  2. Multi-accounting;
  3. Fraudulent activities;

Our bonuses and promotions are subject to specific terms and conditions, including minimum wagering requirements, valid game restrictions, and time limits.

Some features on our platform may have special betting or gameplay rules. Please check the relevant product page for full details before participating.

We reserve the right to void bonuses or restrict access if we suspect bonus abuse.

Please refer to our deposit and withdrawal policies, including any applicable fees, limits, and processing times. Our minimum deposit requirement is credits.

For some countries or regions, we may require you to complete identity verification before making withdrawals. Please check the website's specific requirements for your country of residence.

We reserve the right to review all deposits and withdrawals manually in accordance with our anti-money laundering policies and regulatory guidelines.

Our platform is designed for entertainment purposes only. If you suspect that gambling may be having an adverse impact on your life, please contact our support team or seek advice from a responsible gaming organization.

If you feel that self-excluding or restricting access to certain features will help manage your gaming habits more effectively, please follow the relevant links provided throughout this Agreement.

We use certified Random Number Generator software for all our games. We are committed to fairness in all aspects of gameplay.

In exceptional circumstances, such as technical failures or maintenance, we may need to void or refund wagers already made.

We reserve the right to suspend or close any account for a breach of these terms and conditions, without notice. Suspended accounts will be notified as soon as possible after review of their status.

All content on The Star Gold Coast is owned by The Star Gold Coast. You have no rights in or claims to this property unless explicitly granted through an agreement with us.

In no event shall we, its officers, directors, employees, agents, representatives, contractors, partners or affiliates be liable for any damages arising from the use or inability to access our platform.

We may modify these terms and conditions at any time without prior notice. You are responsible for checking this page regularly to ensure you comply with all applicable rules.

For questions, concerns, or disputes related to your account, bonuses, withdrawals or gaming experience in general, please contact our customer support team using the following methods:

  1. Live Chat;
  2. Email;
  3. Phone Number: +1 800 GAMES

We operate under relevant gaming licenses from local authorities in jurisdictions we are licensed to serve our users and comply with applicable laws, regulations and standards in those regions.

By accessing and using this platform, you confirm your acceptance of these terms and conditions as well as all other applicable agreements and rules.